About BOOST Health Labs

We know this statistic is staggering. And yet when you speak to people who have lived with chronic pain (us included!), the story remains the same: doctors didn’t know how to help me, friends and family didn’t really understand, many days I wanted to give up entirely.

We understand this struggle, because everyone who works for BOOST Health Labs has lived experienced of chronic pain.

The flip* pain recovery system has evolved from the game-changing work of our Founder & Managing Director, Tina McIntosh. You can read more about Tina’s story below.

Tina knew this couldn’t only be her story – she was determined to share this remarkable system with more people. And thus, BOOST Health Labs (originally known as Brain Changer) was born. Tina’s work has evolved into an award-winning system. This system has been supporting the recovery of people in pain on Workers Compensation for years, but our goal has always been to make pain recovery available to everyone.

Tina's Story

If you have chronic pain, it can feel like there’s no end in sight for your suffering.

I got by for ten years, managing as best I could with medication, exercise programs, injections, massage, and meditation but nothing had a lasting effect – everything I did with my arms and hands was red-hot agony. It felt like the pain was mysterious and uncontrollable – until I stumbled across the work of Prof Lorimer Moseley and Dr David Butler and their must read book Explain Pain.

The science made complete sense to me – I’d instinctively felt that my nervous system was wound up tight. Understanding how I’d ended up in chronic pain was the first step – the next was working out what to do about it.

What I was specifically interested in was exposure therapy, safety signalling and danger identification. It took about a year of experimenting to put together the first version of flip* , which was called Brain Changer at the time. When I shared it with my health care team (a GP, physiotherapist and a pain psychologist) they told me it was brilliant and that I could help a lot of people.

My goal when I started was to fix myself – if I could help some others along the way then that would be a bonus. It took me a year of work to retrain my nervous system. I date my recovery from October 2016 when I worked my first pain-free, 8-hour computer-based workday. My tool wasn’t the sole reason for my recovery – I also took medication, exercised and meditated most days and checked in with my health care team regularly. I’d tried these strategies over the many years I’d lived with chronic pain, and it wasn’t until I added in a daily program of exposure, safety signalling and danger identification that I started to improve.

I still use flip* every day – either using the app or doing the work in my head. It reminds me to do lots of the good stuff and be accountable for where I focus my energy. My flip* work has also given me skills for life, for example, knowing how to avoid a new instance of chronic pain after I had to have surgery. And at the other end of the scale, knowing what to do after a massive fall off my mountain bike last year – OUCH!

I’m thrilled when I hear from our users who say we have changed their lives. And I’m pleased that something truly innovative has come from my many years of chronic pain and research.

I hope you’re strong with happy hormones!

Tina McIntosh
Founder & Managing Director

Meet the BHL Team
Tina McIntosh - Founder and Managing Director
Tina McIntosh
Founder & Managing Director
Helen Spiteri - Clinical Director
Helen Spiteri
Clinical Director
BOccThy, MScMed (PainMgt)
Edward Grigoryan - Product Manager and Data Analyst
Edward Grigoryan
Product Manager & Data Analyst
Lizzy Howe - Chief of Staff
Lizzy Howe
Chief of Staff
Jennifer Cameron - Senior Software Developer
Jennifer Cameron
Senior Software Developer
Kathleen Oien - Administrative Support
Kathleen Oien
Administrative Support
Meet the BHL Pain Coaches

Our Pain Recovery Coaches are all AHPRA registered Allied Health Professionals (AHPs) with extensive expertise in pain management. Our coaches are further trained to use a psychologically-informed model of care based on Acceptance and Commitment Therapy.

Alison Mattock - Osteopath and BHL Pain Coach
Alison Mattock
BHL Pain Coach
Osteopath
Claire Richardson - Osteopath and Senior BHL Pain Coach
Claire Richardson
Senior BHL Pain Coach
Titled Pain Management Osteopath
Elizabeh Watterson - Physiotherapist and BHL Pain Coach
Elizabeth Watterson
BHL Pain Coach
Physiotherapist
Julia Di Kang - Physiotherapist and BHL Pain Coach
Julia Di Kang
BHL Pain Coach
Physiotherapist
Oliver Crossley - Physiotherapist and BHL Pain Coach
Oliver Crossley
BHL Pain Coach
Physiotherapist
Sam Taylor - Physiotherapist and BHL Pain Coach
Sam Taylor
BHL Pain Coach
Physiotherapist
Sophie Shephard - Physiotherapist and Senior BHL Pain Coach
Sophie Shephard
Senior BHL Pain Coach
APA Titled Pain Physiotherapist
Stephanie Makim - Occupational Therapist and BHL Pain Coach
Stephanie Makim
BHL Pain Coach
Occupational Therapist
Are you interested in
becoming a BHL PAIN coach?

BOOST Health Labs is always on the lookout for allied health professionals with a passion for helping their clients recover from pain. We’re hiring coaches on a rolling basis - it’s never a bad time to get in touch!

Core compentencies
Australian registered health professional (physiotherapist, osteopath, occupational therapist).
Confident delivering telemedicine and psychologically-informed care.
Happy to learn and deliver a systematised behaviour-change program and use your clinical skills to personalise that to individual needs.
Post-graduate pain science education preferred.
Meet the BHL
Scientific & Advisory Board
Professor Tim Hirst
Professor Tim Hirst
Board Chairman & Advisor
Dr Kal Fried
Dr Kal Fried
Medical Advisor
Fellowship of the Australian College of Sports Physicians
Dr Antonio Didio
Dr Antonio Didio
GP & Director
Australian Professional Services Review Agency
Dr Lee Walsh
Dr Lee Walsh
CPEng, Physiologist & Engineer
Founder & Managing Director
Platypus MedTech
Andrew Cleary
Andrew Cleary
Founder & Managing Director
12thLevel Software Development
Dr Mazyar Danesh
Dr Mazyar Danesh
Specialist Pain Medicine Physician
Consultant Anaesthetic Specialist
Multidisciplinary Sydney Pain